You guys are spot on. The best option for this type of setup is to install a Network Management Card into each UPS and manage the shutdown across your network. To continue this discussion, please ask a new question. Which of the following retains the information it's storing when the system power is turned off? Submit ». If you have a previous version of the Firmware Upgrade Wizard or Firmware Images, delete the old version and download the latest revision. If you need to upgrade via the Network Management Card, refer to Kbase FA Links to download all necessary files can be found at the end of this document.
These units are V devices built prior to date code Date code is the first 4 numbers in your serial number. For example, serial number AS would not be supported. Devices not supported in v4. The Firmware Upgrade Wizard will select the correct version for the unit you are upgrading.
If you connect more external packs at a later date and the issue returns, you will need to run the update again with all battery packs connected. I don't know my model number. Operating system. Nothing found. Unknown Model. If you are unable to find your model, please contact Customer Service for assistance. Your product number and serial number are required when submitting your purchase order for service-only orders.
Please, contact your local service sales representative if you do not currently have an active factory warranty or service entitlement on your product. During the self-test, the UPS. The self-test is a diagnostic test of the condition of batteries and connected equipment. When there is no utility power and the UPS is off, the cold start feature will switch the UPS and connected equipment onto battery power, see Troubleshooting in this manual.
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